An active user is someone who is able to log into Timeless Time & Expense multi-user. You decide who can log in be setting users 'active' in their properties. User properties are found by selecting menu item Tools | Users, then editing a user. We provide the ability to make a user inactive, so you don't waste a license on a user who no longer uses TT&E. This way you can keep all the entries the user made and continue to get accurate reports.